Common queries answered
Frequently asked Questions
HINEA PRO electric shavers feature a high-capacity lithium-ion battery that provides up to 120 minutes of continuous cordless use on a full charge. The quick-charge feature allows for a 5-minute emergency charge that delivers enough power for one complete shave. Our advanced battery technology maintains consistent power output throughout the charge cycle and includes overcharge protection for extended battery life.
Yes, HINEA PRO shavers are rated IPX7 waterproof, allowing for both wet and dry operation. You can safely use them in the shower, with shaving cream, or under running water. The waterproof design extends to all components, protecting internal electronics while making cleaning simple and convenient. However, we recommend against submerging the device for extended periods.
For optimal performance, we recommend replacing the shaving heads every 12-18 months, depending on usage frequency and maintenance routine. Signs that replacement is needed include decreased cutting efficiency, pulling of hair, or increased irritation during use. Regular cleaning and proper maintenance can extend the life of your blades significantly.
Absolutely! HINEA PRO shavers are designed with sensitive skin in mind. Our advanced blade technology and flexible heads minimize irritation while providing a close shave. The hypoallergenic stainless steel blades and multiple comfort settings allow you to customize your shaving experience. We also recommend using the wet shaving option with shaving cream for extra skin protection.
Each HINEA PRO shaver comes with a comprehensive accessory kit including: charging stand, cleaning brush, travel case, protective cap, charging cable, user manual, and warranty card. Premium models may include additional attachments such as precision trimmers, facial cleansing brushes, or specialized cutting heads for different grooming needs.
Cleaning your HINEA PRO shaver is simple and essential for maintaining optimal performance. After each use, open the shaving head and rinse thoroughly under warm water. Use the included cleaning brush to remove stubborn hair particles. For deeper cleaning, use mild soap occasionally and let all parts dry completely before reassembly. Some models feature a quick-release system for easier cleaning.
HINEA PRO shavers are engineered to handle all hair types and textures effectively. Our multi-cut technology combines lifting, cutting, and trimming actions to tackle both fine and coarse hair. The powerful motor and sharp blades can handle thick beards, while the flexible heads ensure smooth coverage on all facial contours.
HINEA PRO offers a comprehensive 2-year warranty covering manufacturing defects and mechanical failures under normal use. This includes free repair or replacement of defective parts. The warranty can be extended to 3 years by registering your product online. We also provide 30-day money-back guarantee for customer satisfaction.
Yes, HINEA PRO shavers feature dual power operation, allowing for both cordless and corded use. However, for battery longevity, we recommend primarily using it cordless and only using the corded option when necessary. The smart charging system prevents overcharging and maintains optimal battery performance.
A full charge takes approximately 1 hour and provides up to 120 minutes of cordless operation. The LED display indicates charging status and remaining battery life. The quick-charge feature provides enough power for one full shave with just 5 minutes of charging, perfect for when you’re in a hurry. The smart charging system automatically stops when the battery is full.
